The Information Office is located on the ground floor of the Hotel: here you can obtain information on activities in the Holiday Centre, info of the area, book outings, check out pre-sales and make any type of suggestion and/or complaint. Also at the Hotel, guests will find the Cashier’s Office: here the payment of the accommodation is carried out (excluding the Hotel and Aparthotel) and valuables are safely kept here in personal safety deposit boxes (with a fee). The Beach Register, instead, is located at the central entrance of the beach: here you can rent beach umbrellas and sunbeds daily or weekly, for either the beach or the swimming pools.
Next to the Fantasy World is the Entertainment Office where you can request the weekly entertianment schedule and sign up for tournaments, competitions and other activities; in the Golf office, located at the Club House, it’s possible to receive information on courses, book tee times and sign up for competitions.